Please Review Ken Scales Automotive

Because:1) Ken Scales is open on Friday July 5th, so they can take your calls;2) Ben, the unsuspecting mechanic who is assigned to fix your truck, has a heart of gold, and agrees to GO TO UHAUL, FIND YOUR SPARE KEYS HIDDEN IN THE TRUCK, AND NURSE THE DAMN THING BACK TO THE SHOP FOR DIAGNOSIS AND REPAIR, while you're busy adventuring around Crater Lake, in and out of cell service.3) The shop leaves messages for you on your phone describing the fuel pump failure and estimated cost of repair, so you can decide what to do; and,4) When you approve the repairs, Ken Scales Automotive gets the necessary parts and completes the repairs by Monday July 8th at 11 a.m., so you can use your truck to get yourself and your camper safely back to Portlandia.Bottom line: if you're looking for experienced, highly skilled mechanics with an outstanding customer service ethic, you can't do better than Ken Scales Automotive in Medford.They salvaged our Crater Lake weekend and got my truck humming again so I could get home safely.Sincere thanks to Ken Scales, especially Ben and shop manager Mike, maestro of customer communications.

The people here were extremely helpful, accommodating, and informative.

Great service. Honest work and very friendly staff. Jeff and Mike are highly knowledgeable and awesome to talk with!

Ken Scales Automotive always does honest business with me. The shop is run with integrity and efficiency.

Professional, friendly, efficient.

Ken Scales fixed my car more quickly, at a lower cost, and with less stress and difficulty than anyone else in town.

The new owners are fantastic and the shop is really well run.

Ken Scales does a great job on our vehicles. Price is right and done on time, great job guys!

They don't pressure you into anything and do a great job and letting you know the issues.

The staff here is friendly and the waiting room is comfortable and welcoming.

It may seem a bit expensive but that’s what you get for great quality mechanic work.

Had a great experience! Fast turnaround, affordable price, great service.You have a customer for life!

The dealership took care of the whole repair.I thought the integrity was amazing I recommend these QQguys.aao

They were quick, professional, friendly, honest and affordable!

These folks saved me a ton of money.Also, super nice place with photos of all the folks who work there on the wall.

Absolutely the best, most professional Auto repair service in Medford.

Great business, Ken the owner is great and you can tell he really takes pride in his business.

Very lucky...

It a great place.

Great service

Best service in town !

Super friendly staff. Reasonably priced and they got me in quick! Definitely coming back for all mechanical needs.

The staff here is friendly and the waiting room is comfortable and welcoming.

It may seem a bit expensive but that’s what you get for great quality mechanic work.

Had a great experience! Fast turnaround, affordable price, great service.You have a customer for life!

The dealership took care of the whole repair.I thought the integrity was amazing I recommend these QQguys.aao

They were quick, professional, friendly, honest and affordable!

These folks saved me a ton of money.Also, super nice place with photos of all the folks who work there on the wall.

Absolutely the best, most professional Auto repair service in Medford.

Great business, Ken the owner is great and you can tell he really takes pride in his business.

Very lucky...

It a great place.

Great service

Best service in town !

Super friendly staff. Reasonably priced and they got me in quick! Definitely coming back for all mechanical needs.

No nonsense service. They will be your vehicle service provider after 1 visit. It is nice to have Ken have your back. Integrity, always.

The technicians are also young, hardworking and dedicated individuals.

They will fix it and take care of youDoing it!!!

Everyone here is professional, knowledgeable and friendly. I highly recommend Ken's and my dog enjoyed all the attention and fresh water!

OK so I'm in my 60's and I buy used cars and put a lot of miles on them and I lived in 3 states and have needed lots of repairs on my old machines. I...

Been here twice great service so fast will be coming here more often for all my car troubles thanks guys

They are SUPER fast here, but still do quality work. I've been going here for YEARS now and have always been satisfied with their work and help.

Ken and his staff did a great job getting my service truck back on the road in short time!

I was traveling thru when my truck broke down. Ken Scales was able to work me into their busy Monday morning, replace a radiator hose and serpentine belt,...

Fast, courteous service. Very reasonable prices and drop off and pick up service makes getting in and out so much easier.

What is not too Love?! Ken SCALES is awesome. Quick great service. Reliable and dependable employees. We go here for all our cars needs. They basically...

excellent service. honest reliable work.

Ken and the team here are quite amazing. They are very honest and have a hardworking crew to look at your vehicle. THEY GO OVER THE BAR ON CUSTOMER SERVICE...

Always do a great job. They are always helpful, nice to talk to, provide ride to your home/work and pickup too.

All the mechanics are vary nice and extremely friendly. Was stranded here in Medford w my newly acquired 1975 econoline 150. A friend and I had changed out a...

This time coming back from Washington I heard a noise in my motor, we stopped stop at ken's automotive shop and they dropped what they were already doing to...

To anyone travelling thru Medford or. Ken Scales automotive is an honest repair shop. Great customer service as well. I called them at 730am and my van was...

My 2001 Saab 95 broke down during my commute from Bend to Medford. I was having trouble with my IDM (integrated ignition/coil for one of the cylinder banks)...

The staff at Ken Scales Automotive is fast, effiecent and know how to diagnose and fix a problem right the first time, at least thats the experience I have...

My car broke down in the Mt. Shasta area. AAA towed it up to Medford to Ken Scales Auto and I couldn't be more glad that they picked this place. The staff...

I've had a lot of work over the years done by these guys. I trust them to do the job right at a decent price.

I absolutely love these guys. Thanks so much for getting my Saturn SC2 ready for the summer and for I&M without breaking the bank.

I've had a number of repairs done to my truck through ken scales auto over the past few years, I keep coming back for a reason! Always friendly service with...

Fantastic service, knowledgeable staff. On several occasions I thought it was going to be expensive, found out it was a minor easily fixed issue. I won't go...

Ken and his crew are absolute lifesavers. After a long day of driving, we were 3/4 of the way to our destination when the the tread of our tire blew off....

My car broke down in Medford, Oregon on our way to Portland and we searched for an auto repair shop using our cell phone. Ken scales was the first one to...

Fantastic service, knowledgeable staff. On several occasions I thought it was going to be expensive, found out it was a minor easily fixed issue. I won't go...

Ken Scales is a small operation with few frills. That’s not a criticism. The last dealer I went to in Southern California was all frills....

auto repair medford – Ken scales automotive is the best auto repair service I've ever used. Thanks…

Pretty good place – I've been there 4 times, and they have always been on target.

His guys made mistakes once in a while but I can tell you, Mr Ken Scales always made it Right without hesitation.I moved from…

Ken Scales has been handling all of my automotive needs for about eight years now.