Review Mr. Rooter® Plumbing of Tacoma & Olympia

     
Mr. Rooter Plumbing Tacoma is rated 4.4 out of 5 based on 277 reviews from around the Web.

two star
2.17%
three star
7.22%
one star
4.33%
four star
18.05%
five star
68.23%

Read Our Recent Customer Reviews!

12/15/2019

     
Their employees are kind and considerate. I would recommend them to anyone who wants an honest, professional experience.

11/27/2019

     

11/24/2019

     
Excellent customer service from the first call in. Dispatch was helpful and the plumber sent was friendly and understood my issues.

11/18/2019

     
Couldn't be happier. Thanks guys.!

11/14/2019

     

11/06/2019

     

11/02/2019

     

10/10/2019

     
Honest, Reliable Excellent Service. I will call them again.

10/09/2019

     
He worked hard and I was completely satisfied with the result. Thank you.

10/06/2019

     

10/04/2019

     

09/29/2019

     

09/24/2019

     
I have tried other companies and found that Mr. Rooter's technicians are the most thorough, customer friendly and accommodating.

09/23/2019

     
Good!

09/17/2019

     
They have great customer service and the lowest consult fee, which they also put towards the total bill if they have to repair anything.

09/14/2019

     

09/05/2019

     

09/02/2019

     

08/23/2019

     
We have had so many people staying with us and need for excellent plumbing services! Everyone has been great, knowledgeable and efficient!!

08/22/2019

     
Which made us happy.

08/20/2019

     
Staff very professional and pleasant. Workmanship very good, also on time for appointments

08/12/2019

     
On time, professional.

07/25/2019

     
Great job..very nice guy. We ask for him to come back and do more jobs for us. Even at the end of appointment (after being here for 3 hours).

07/18/2019

     
They were able to send me a plumber the same day and he did a fantastic job.

06/20/2019

     
Priced right with superb workmanship. Reliable, knowledgeable, and respectful to your home and needs. I found "my plumber".

06/09/2019

     

06/06/2019

     
The plumber was very curtious, efficient, and professional.

05/28/2019

     

05/18/2019

     

04/23/2019

     
Went above and beyond to make things right.

04/21/2019

     

04/19/2019

     

04/12/2019

     

04/01/2019

     

03/23/2019

     

03/13/2019

     
The service was excellent, my expectations were met and exceeded. I recommend this00 company without hesitation.

02/27/2019

     
I was very impressed on the quick and professional performance of Mr. Rooter, I messaged them on a Monday afternoon and was asked when I would want someone out to give me answers to my issues.

02/26/2019

     
Mr. Rooter is consistently professional, on time, fair on pricing and always gives us their honest opinion. ~ Carl Shaw

08/22/2019

     
Which made us happy.

08/20/2019

     
Staff very professional and pleasant. Workmanship very good, also on time for appointments

08/12/2019

     
On time, professional.

07/25/2019

     
Great job..very nice guy. We ask for him to come back and do more jobs for us. Even at the end of appointment (after being here for 3 hours).

07/18/2019

     
They were able to send me a plumber the same day and he did a fantastic job.

06/20/2019

     
Priced right with superb workmanship. Reliable, knowledgeable, and respectful to your home and needs. I found "my plumber".

06/09/2019

     

06/06/2019

     
The plumber was very curtious, efficient, and professional.

05/28/2019

     

05/18/2019

     

04/23/2019

     
Went above and beyond to make things right.

04/21/2019

     

04/19/2019

     

04/12/2019

     

04/01/2019

     

03/23/2019

     

03/13/2019

     
The service was excellent, my expectations were met and exceeded. I recommend this00 company without hesitation.

02/27/2019

     
I was very impressed on the quick and professional performance of Mr. Rooter, I messaged them on a Monday afternoon and was asked when I would want someone out to give me answers to my issues.

02/26/2019

     
Mr. Rooter is consistently professional, on time, fair on pricing and always gives us their honest opinion. ~ Carl Shaw

02/21/2019

     
Always professional, reasonably priced, and they back up their work. They are our Go To.

02/19/2019

     
Ryan was on time, courteous, knowledgeable, and explained everything as he was in my home. What more can you ask for from a contractor?!

02/16/2019

     

02/08/2019

     
We're glad we chose this very professional company.

02/04/2019

     
Y’all are so awesome!

01/25/2019

     

01/25/2019

     
Our guy, Ryan, was exceptional. A small tank Toto toilet (say that 3x fast!) needed fixing, and Ryan knew just what to do.

01/08/2019

     
They were quick and efficient. I would use them again.

12/31/2018

     
I feel like we got the best deal and the best service

12/21/2018

     
The plumber that helped with my problem was professional, courteous and knowledgeable.

12/17/2018

     
Service was quick and the individual who came to my home was courteous and professional. So far the repairs have held up and look great.

12/14/2018

     
The completed work was beautifully done. Chad was very patient, thorough in the details and extremely charming in nature.

12/03/2018

     
The service associates were friendly and professional.

11/22/2018

     

11/08/2018

     

07/12/2018

     
All work was done well and we were kept informed of the progress.

05/28/2018

     
Saved me a lot of money

05/17/2018

     
The service tech was able to stop on his way home so that we were able to get our water back home that day and worked a somewhat difficult position due to the way our pipes were originally placed in the walls.

04/23/2018

     
Professional, friendly. Will definitely use them again

02/18/2018

     

02/17/2018

     

02/09/2018

     

02/07/2018

     

02/05/2018

     
They came out and provided an estimate which I was comfortable with. Initially there was some confusion about what I needed done.

02/05/2018

     

02/04/2018

     
His bill was reasonable. I don't know the plumber's name, but if I did, I'd recommend him to anyone.

02/02/2018

     
I was very pleased with the quick response in having a plumber come to my house.

02/01/2018

     

01/30/2018

     

01/28/2018

     
Both plumbers (Florine and Giovanni) were very professional. They explained the process and showed me what they were doing and the results.

01/27/2018

     

01/26/2018

     

01/25/2018

     

01/24/2018

     

01/21/2018

     
The young gentleman who came out to do the work was excellent! I cannot say enough good things about him!

01/20/2018

     

01/18/2018

     

01/16/2018

     

01/11/2018

     

01/10/2018

     
Price was reasonable, service was great and professional. I have and will recommend Mr Rooter to anyone.

01/09/2018

     

01/08/2018

     
Well equipped and efficient. Cost more than I had expected.

01/08/2018

     
Robert, Charlene & Rueben are always pleasant & helpful to address our concerns.

01/08/2018

     
He demonstrated professional expertise in which a customer as myself expect.

01/05/2018

     

01/04/2018

     
Quick response time. Professional and friendly service.

01/03/2018

     

01/02/2018

     

12/30/2017

     

12/27/2017

     

12/27/2017

     

12/27/2017

     

12/26/2017

     

12/26/2017

     

12/23/2017

     

12/22/2017

     

12/21/2017

     

12/19/2017

     
We have known Mike for several years & he always provides the most expert service & is a really great guy.

12/18/2017

     

12/17/2017

     

12/12/2017

     
They did a great job and the price was reasonable. Will use again in the future if need be.

12/11/2017

     
Did a very good job, and very fast. Thanks

12/11/2017

     

12/11/2017

     
Definitely recommend.

12/10/2017

     

12/10/2017

     

12/10/2017

     
Great working experience. Highly recommend your services.

12/09/2017

     

12/08/2017

     
I appreciated Shamim's expertise, courtesy and patience with my customer-type questions.

12/08/2017

     

12/07/2017

     

12/06/2017

     
Generally good quality work.

12/06/2017

     

12/05/2017

     
Great service. Very helpful. Provided options to address my issue and completed the work professionally and in accordance with the estimate.

12/04/2017

     

12/03/2017

     
Very happy. Affordable and very responsive with same day service. Can't find this anywhere else.

12/02/2017

     
Repeat customer and as usual extremely professional and knowledgeable as to how to solve our plumbing problem.Thanks guys for a great job and far pricing once again.

11/30/2017

     

07/20/2017

     
He was nice, efficient and honest.

07/17/2017

     
We had Mr. Rooter come to move a hot water tank. Extensive plumbing and piping was required and they not only did a fantastic job but over and above what was...

05/17/2017

     
All good.

01/31/2017

     
He came diagnosed the issue and fixed it very efficiently and honestly.

01/13/2017

     
The company had a quick response and did a great job. The pro knew the equipment to use and he knew how to fix the issue. He was affordable and clean. Very...

11/29/2016

     
Very quick and efficient service. Very tuned into customer service. Job was well done.

11/29/2016

     
Very quick and efficient service. Very tuned into customer service. Job was well done.

11/23/2016

     
I can't thank you both enough for the terrific service and GREAT JOB!

10/22/2016

     
Paul of Rooter-Man was exactly on time , he provided a job price and I approved for him to start right away. He went to his service truck and returned with a...

10/22/2016

     
Very prompt response. We were totally clogged up and had no toilets working. Got everything unclogged very quickly. And it happened on a Saturday. We're...

08/21/2016

     
The repair person was really helpful and knowledgeable. They took care of the issue professionally and I am writing this review few months later and so far...

08/21/2016

     
Went well. Followed up after my concerns with no hesitation.

07/14/2016

     
The techs did a great job. I felt very comfortable inviting them into my home, and they did a wonderful job explaining what the issue was and how they fixed...

07/04/2016

     
Sean and Chris were great on what I hope is the final fix to our plumbing matters. Both gentleman, I would highly recommend to do any work in my house. I can...

01/13/2016

     
Great experience! Professional, punctual and knowledgeable. Willie came out to "save the day," within a few hours. I am completely satisfied and very happy I...

12/29/2015

     
The tech was honest about what was needed and didn't try to talk me into extra work!

12/09/2015

     
Mr. Rooter was fast and professional. Will only use Mr. Rooter from now on!

11/10/2015

     
A job well done and explained everything to me. Just felt price is expensive.

10/02/2015

     
No further comments

08/21/2015

     
Response time was good. Efficient work.

07/13/2015

     
A job well done and he explained everything he was doing and what steps he needed to do to get rid of the clogged drain.

06/25/2015

     
Work quality was good, but did not show until day after scheduled. Plumber pleasant and efficient, reps @ office eager to help and did a good job also.

06/25/2015

     
He did a good job and communicated well.

06/15/2015

     
Very professional, informative, detailed in their work and got to the problem without nickel and diming me like other plumbing companies.

04/15/2015

     
Scott was very professional, informative, came out the eve before Easter to take care of the problem, we had a flushing toilet for Easter!

03/31/2015

     
Steve was very friendly and professional. He did a fine job cleaning out our clogged drains.We would certainly call them again if we ever need their service....

03/27/2015

     
Very timely, job was well done and all was cleaned up very well.

03/20/2015

     
The service was good and the gentleman was very professional and diligent. It was expensive!!

01/23/2015

     
Called back right away and did a great job!

12/14/2014

     
Quick and efficient.

12/09/2014

     
Quality of work and customer service was very good. It was expensive to replace the water heater but in the ballpark with what others have paid. Overall...

11/03/2014

     
very efficient follow up customer service.

06/30/2014

     
.

06/20/2014

     
He was quick and fast and had my toilet unclog in 5 minutes and the price was reasonable.

04/20/2014

     
Great work done to stop further damage and repair water tank.

01/16/2014

     
My tecnician was on time, very clean and extremely thorough in his work. He explained my options for fixing the problem and was able to find the reason why...

01/05/2014

     
Good service.

11/28/2013

     

11/12/2013

     
They Were Very Knowledgeable About Their Work AnD Professiona People. Every Question I Asked Was Answered Quickly. Well Groomed And Polite.

09/03/2013

     
No comment

08/15/2013

     
Really quick. Prompt response. Arrived on time. Delivered as promised.

08/01/2013

     
He was very helpful, very nice & respectful.

06/20/2013

     
Called me within 5 minutes of my receiving the email from Home Advisor, scheduled a technician to come right away who arrived within the hour, found and...

06/11/2013

     
satisfied with the service

03/24/2013

     
These guys were prompt, kept me able to flush during project and had a good solution for replacing my side sewer other than digging up my basement, stairs...

02/12/2013

     
did excellent job - satisfied with service

01/08/2013

     
Service was done great, staff I friendly over the phone, show up on time. Price is on the high side. I will use them again.

06/30/2012

     
Arrived at time given me, addressed and completed all plumbing issues, was clean and thorough and very friendly. Mike answered all my questions and said if I...

06/25/2012

     
Called back right away and did a great job - Thanks!

05/23/2012

     
He was prompt to come out. They gave me an excellent service. They wore booties over their shoes so they didn't track anything on my floors. They were very...

05/08/2012

     
Mr Rooter has a very high rate for work that they don't explain to you until they look at the project. It is at least double what I would expect from other...

03/02/2012

     
Thank you.

02/29/2012

     
Came out right away after I had no hot water. Very pleased with the work and I will be using them for other work.

01/24/2012

     
did excellent job very professioanl - price was very high -

12/21/2011

     
.

11/03/2011

     
The technician gave us excellent advice on basic maintenance of water heater, explained what all switches are etc. We took a free estimate for now and will...

10/20/2011

     
Got an appt the next day. Mike, the technician was very polite. He spent about 2 hours trying to help me. He was going to check my septic tank but he...

09/16/2011

     
Paul was our plumber and I can't thank him enough for his professionalism and his ability to repair our plumbing issue in a very timely manor on a holiday....

08/29/2011

     
Very helpful, informative and timely. Very efficient.

08/15/2011

     
They did an excellent job. Very honest.

02/22/2011

     
They were great. They responded quickly, set up an appointment with me and were on time. The work was done well and I would recommend them to others.

12/04/2010

     
The technician arrived quickly, was very courteous and professional. He wore boot covers to protect our carpet, which I really appreciated. I was very...

09/22/2010

     
He got right down to business. He was friendly polite, and knowledgeable. He did the work steadily and efficiently. We had a good experience. The Mooreheads

09/22/2010

     
I would use this service again. The plumber was GREAT. We had a shower leak and it was a simple fix. He did not "scam" us on the price of the repair, and was...

07/22/2010

     
Quick response time and repair. Very knowlegeable and polite.

04/08/2010

     
We cannot express our total satisfaction with the Mr Rooter Service Professional Richard Davis. He is definitely deserves the title "Professional". He did a...

02/07/2010

     
List pricing is high but can be negotiated. Service was very good.

02/05/2010

     
I had a leak as a result of a frozen pipe in the wall of my garage. I was VERY pleased with both the service and price of the repair. The plumber found the...

10/31/2009

     
Very prompt service -- returned call at 7 a.m. Very customer service oriented -- received calls to approve the job and afterwards. Did the plumbing work...

10/08/2009

     
They did a great!

08/27/2007

     
Technician was SO nice and courteous and very helpful and consciences

02/13/2007

     
A bid was provided and suggested what's next to correct my water sipping in from outside. Mr. Rooter was professional and helpful.

02/06/2007

     
Absolutely professional and honest. Competitive pricing and no hidden fees. Highly recommended.

11/17/2006

     

11/13/2006

     

10/25/2006

     

10/07/2006

     
Great work. Very thorough on describing the work that needed to be done.

09/20/2006

     
I felt they were very trustworthy and up front about all the info I needed. The job was difficult, but they stuck with it until it was finished to my...

08/31/2006

     
I am very happy with Mr.Rooter Plumbing. They are very good, efficient, they gave me a similar price with others but I like the way they see all the details...

07/13/2006

     
They were great.

05/28/2006

     
Did an excellent job for us replacing water heater. Would defiantly call for any future projects or repairs.

05/14/2006

     
Plumber showed up within time frame stated, game me a quick estimate, and finished the job within an hour. He even had the parts needed to finish the job...

05/10/2006

     
He was very professional and friendly but in the end it was more money than I wanted to spend.

05/05/2006

     

01/24/2006

     

12/22/2005

     

11/07/2005

     
The guy Mr. Rooter sent out was one of the best I've seen. Not only did he know his business, he was curtious, and easy to work with. Steve N. (#568) I...

10/24/2005

     

10/06/2005

     

10/05/2005

     
Dan was really great. Personable and professional.

07/22/2005

     

11/01/2004

     

10/08/2004

     
The service was great very helpful in communicating what the problem was and how to prevent future ones. I was very happy with the service that came from Mr....

10/05/2004

     
He did a great job and he took time to explain what he was doing and why he was doing it. I was impressed.

09/20/2004

     
Everything was great, repairman very good, but price too high for me. $150 is more reasonable.

09/13/2004

     
Everything went smoothly.

08/11/2004

     
Did an excellent job, showed up exactly when promised.

07/22/2004

     
They did a great job and were extremely timely and we will use them again.

07/15/2004

     
It would be nice to know upfront that the estimate visit would cost $150. however, their service was very responsive and they fixed the problem right away.

07/13/2004

     
I'm a little concerned since the part that was replaced was one that he configured. This means I only have a 90 day warranty since he didn't carry the...

05/11/2004

     
Mr. Rooter Plumbing came to the house within 24 hours of the call to estimate the job. The job was initiated and completed satisfactorily within 24 hours...

03/03/2004

     
Solved my problem in a timely fashion for a good price.

12/07/2003

     

11/17/2003

     

11/06/2003

     
Rob and his partner, Eric, did an excellent job, dealing with the proplems encountered. Both men were very helpful and careful to explain requirements, costs...

10/06/2003

     

09/30/2003

     

08/07/2003

     
the plumber installed a gasket upside down. he coordinated with my tenant to fix quickly.

07/25/2003

     
Don was a great professional and very polite and personable. Mr Router was very prompt in contacting me and gave me an estmate on the spot. They knew what...

04/22/2003

     
This was a fairly large, complex job that Mr. Rooter did very professionally and well. We added 4 new hot water tanks to a triplex, installed a new main...

04/21/2003

     

04/06/2003

     

03/10/2003

     
Would of liked to understand a better breakdown of the bid.
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