Review Mr. Rooter® Plumbing of Tacoma & Olympia

     
Mr. Rooter Plumbing Tacoma is rated 4.5 out of 5 based on 230 reviews from around the Web.

two star
2.61%
three star
6.52%
one star
3.04%
four star
17.39%
five star
70.43%

Read Our Recent Customer Reviews!

12/12/2017

     
They did a great job and the price was reasonable. Will use again in the future if need be.

12/11/2017

     
Did a very good job, and very fast. Thanks

12/11/2017

     

12/11/2017

     
Definitely recommend.

12/10/2017

     

12/10/2017

     

12/10/2017

     
Great working experience. Highly recommend your services.

12/09/2017

     

12/08/2017

     
I appreciated Shamim's expertise, courtesy and patience with my customer-type questions.

12/08/2017

     

12/07/2017

     

12/06/2017

     
Generally good quality work.

12/06/2017

     

12/05/2017

     
Great service. Very helpful. Provided options to address my issue and completed the work professionally and in accordance with the estimate.

12/04/2017

     

12/03/2017

     
Very happy. Affordable and very responsive with same day service. Can't find this anywhere else.

12/02/2017

     
Repeat customer and as usual extremely professional and knowledgeable as to how to solve our plumbing problem.Thanks guys for a great job and far pricing once again.

11/30/2017

     

07/20/2017

     
He was nice, efficient and honest.

07/17/2017

     
We had Mr. Rooter come to move a hot water tank. Extensive plumbing and piping was required and they not only did a fantastic job but over and above what was...

05/17/2017

     
All good.

01/31/2017

     
He came diagnosed the issue and fixed it very efficiently and honestly.

01/13/2017

     
The company had a quick response and did a great job. The pro knew the equipment to use and he knew how to fix the issue. He was affordable and clean. Very...

11/23/2016

     
Wife and I had an emergency issue with our washer/drain on the day before Thanksgiving...HELP! I called Mr. Rooter in a panic and spoke to Rhonda, she told...

10/29/2016

     
Ron from Mr. Rooter was great. We were unable to use any water in our house due to a pipe blockage. He came the same day and completed a difficult job by the...

10/22/2016

     
Paul of Rooter-Man was exactly on time , he provided a job price and I approved for him to start right away. He went to his service truck and returned with a...

10/22/2016

     
Very prompt response. We were totally clogged up and had no toilets working. Got everything unclogged very quickly. And it happened on a Saturday. We're...

09/17/2016

     
I had a water leak on my side of the meter. Mr. Rooter came out quickly and planned the fix, including marking, tunneling, a little jackhammering, and city...

09/14/2016

     
My experience with Mr. Rooter was wonderful. They are on-time, friendly, and honest. They have a 24 hour service and no extra charge. They gave me a discount...

09/13/2016

     
We recently relocated to the area and were in our new home for five days before the entire sewer system shut down. A tree root was blocking the pipe and we...

09/12/2016

     
Had a very good experience with Ron from Mr. Rooter. Explained every thing very will and answered all my questions that I had to ask. Learned a lot more...

09/07/2016

     
Sean M of Mr. Rooter was a true professional. Quickly diagnosed the problem and then just a quickly solved it. He took the time to educate us of the cause of...

08/25/2016

     
Went well. Came back after I had questions. Learned about faucets. They backed up service with no hesitation. Would call again.

08/21/2016

     
Ron P from Mr. Rooter was awesome and fixed my plumbing issues right up. The company called me to let me know when Ron would be coming and scheduling was...

08/21/2016

     
The repair person was really helpful and knowledgeable. They took care of the issue professionally and I am writing this review few months later and so far...

07/17/2017

     
We had Mr. Rooter come to move a hot water tank. Extensive plumbing and piping was required and they not only did a fantastic job but over and above what was...

05/17/2017

     
All good.

01/31/2017

     
He came diagnosed the issue and fixed it very efficiently and honestly.

01/13/2017

     
The company had a quick response and did a great job. The pro knew the equipment to use and he knew how to fix the issue. He was affordable and clean. Very...

11/23/2016

     
Wife and I had an emergency issue with our washer/drain on the day before Thanksgiving...HELP! I called Mr. Rooter in a panic and spoke to Rhonda, she told...

10/29/2016

     
Ron from Mr. Rooter was great. We were unable to use any water in our house due to a pipe blockage. He came the same day and completed a difficult job by the...

10/22/2016

     
Paul of Rooter-Man was exactly on time , he provided a job price and I approved for him to start right away. He went to his service truck and returned with a...

10/22/2016

     
Very prompt response. We were totally clogged up and had no toilets working. Got everything unclogged very quickly. And it happened on a Saturday. We're...

09/17/2016

     
I had a water leak on my side of the meter. Mr. Rooter came out quickly and planned the fix, including marking, tunneling, a little jackhammering, and city...

09/14/2016

     
My experience with Mr. Rooter was wonderful. They are on-time, friendly, and honest. They have a 24 hour service and no extra charge. They gave me a discount...

09/13/2016

     
We recently relocated to the area and were in our new home for five days before the entire sewer system shut down. A tree root was blocking the pipe and we...

09/12/2016

     
Had a very good experience with Ron from Mr. Rooter. Explained every thing very will and answered all my questions that I had to ask. Learned a lot more...

09/07/2016

     
Sean M of Mr. Rooter was a true professional. Quickly diagnosed the problem and then just a quickly solved it. He took the time to educate us of the cause of...

08/25/2016

     
Went well. Came back after I had questions. Learned about faucets. They backed up service with no hesitation. Would call again.

08/21/2016

     
Ron P from Mr. Rooter was awesome and fixed my plumbing issues right up. The company called me to let me know when Ron would be coming and scheduling was...

08/21/2016

     
The repair person was really helpful and knowledgeable. They took care of the issue professionally and I am writing this review few months later and so far...

08/21/2016

     
Went well. Followed up after my concerns with no hesitation.

08/19/2016

     
I recently had a new tub and shower wall installed by Scott at Mr. Rooter. I have worked with Scott before. He is always courteous and is very knowledgeable...

08/17/2016

     
have dealt with ** ******* twice at my aging in laws residence and have been very impressed with their integrity, price , and understanding. My highest...

08/17/2016

     
They were quick, efficient and friendly.

07/30/2016

     
I was very happy with the service Mr. Rooter provided. The service guy Scott that they sent out was very helpful and detailed in his explaintion of what my...

07/21/2016

     
Tom N of Mr Roto Rooter investigated and found my 1981 Moble Home bathroom Lav 'very slow water leak' to be from a missing faucet cold water connection...

07/14/2016

     
We had a very positive experience from the very beginning. The appointment was set up with one phone call. Jim arrived on time on Friday, discovered he would...

07/14/2016

     
The techs did a great job. I felt very comfortable inviting them into my home, and they did a wonderful job explaining what the issue was and how they fixed...

07/10/2016

     
We had two unusual plumbing issues. Dillon enthusiastically tackled them with patience and expertise. He knew exactly what he was doing and worked very hard....

07/04/2016

     
Sean and Chris were great on what I hope is the final fix to our plumbing matters. Both gentleman, I would highly recommend to do any work in my house. I can...

06/20/2016

     
I had a positive experience from the first phone call! Called late Friday afternoon and had an appointment early Saturday morning. Received a confirmation...

06/15/2016

     
excellent

06/08/2016

     
Ron who came out was friendly and knowledgeable. Timing was spot on. He left with the problem solved. What more could I ask for. I would certainly call them...

06/08/2016

     
great job by shawn b. great communications r/e the job. got us running in only a few hours.

05/29/2016

     
My service was completed in a timely manner.

05/21/2016

     
All dealings I have had with Mr. Rooter and Wayne D have been spectacular. All work done has been A+ and appointments are always on time. Eva, the dispatcher...

05/18/2016

     
I was very pleased with Mr Rooter. They were able to have someone out about an hour or so after I called (late afternoon) and he gave me an estimate. Too...

05/18/2016

     
I cannot say enough about the incredible way in which Sean came to my rescue when I needed help with the repair of a leaky toilet. Not only did he take care...

05/15/2016

     
We all cringe when there is plumbing work to be done. I recently had a plumbing problem at an apartment building I own. I called Mr. Rooter and they were...

05/12/2016

     
First rate service professional in every way

05/06/2016

     
All work promised was delivered upon. Members were courteous and good to work with.

04/30/2016

     
good service

04/28/2016

     
The crew of *** (plumber) and ****** (phone intake) were awesome!. I called on very short notice and explained my situation. ****** was very sympathetic and...

04/25/2016

     
MOST EXCELLENT SERVICE!!!!!!!!!!

04/21/2016

     
Over the years I have used Mr. Rooter...lately have used Mr. Rooter exclusively. Always felt I was getting good service and with the latest experience (***...

04/18/2016

     
*** was a professional through and through. Will call again if necessary.

04/16/2016

     
I requested an experienced service person and got my request. *** was the best I have had so far when it comes to drain cleaning. He gets the job done...

04/15/2016

     
Fast and efficient. They came out the first day and gave me an accurate estimate to replace a water heater. I didn't have my financing in order, so they...

04/08/2016

     
Quick response, very neat and clean. very good manner, got the job done right away and also good discount and good customer service. I will recommend this...

04/04/2016

     
*** *. was awesome. from the time he enter my home until he finished the job. welldone,Sir.thank you for fixing my clogged water line.

03/30/2016

     
I have complete confidence when calling Mr. Rooter of Seattle when I have a plumbing issue. I always request ***** * His work is great, he is prompt and he...

03/25/2016

     
***** with Mr. Rooter was a true professional. He found my 2 problems and fixed them. He was very clean and followed up by making sure there were no other...

03/07/2016

     
Mr. Rooter showed up on time, did an accurate assessment of the situation, fixed the problem the same day and did the follow up work (getting the City...

03/07/2016

     
I have consistently had a good experience with Mr. Rooter of Seattle. I highly recommend them.

03/06/2016

     
*** and **** were both great to work with. *** was very personable over the phone and encouraged me to seek a second opinion/estimate for my plumbing repair...

03/03/2016

     
On time, reliable, fair price. What else did I need?

02/17/2016

     
Knowledgeable personnel, accurate diagnosis, timely repairs & excellent pricing. Have used before and would use again.

02/09/2016

     
Very professional, polite and prompt service. I had called another company which quoted a similar price. I had done business with Mr. Rooter 2 times before,...

02/09/2016

     
**** installed a Reverse Osmosis unit for me and it was his first one that he had installed. He did call in to someone who had done one before for a little...

02/05/2016

     
Service provided was excellent. Appreciated the fact that technician was timely. The work was professionally done even though work around had to be done due...

01/19/2016

     
Fast, friendly service. I experienced a backed up sewer line, and had a technician at my door in less that 2 hours. They charge a flat rate per job, and do...

01/18/2016

     
Friendly and helpful! ****went the extra mile and was super nice and creative with a special plumbing issue I had. He did a great job! I would use them...

01/17/2016

     
In early Dec. 2015 I asked "Mr. Rooter Plumbing of Seattle" to locate a clog in my house drain pipe. They did so, and had to install an access pipe for a...

01/13/2016

     
Great experience! Professional, punctual and knowledgeable. Willie came out to "save the day," within a few hours. I am completely satisfied and very happy I...

01/07/2016

     
**** at Mr. Rooter did top notch work at my condo! He clearly knows what he's doing when it comes to plumbing!! The rest of the staff at Mr. Rooter was...

01/06/2016

     
There's nothing worse than realizing on a Sunday afternoon, just before the Football game, that your Hot Water Heater is BROKEN! Mr Rooter contacted me...

12/29/2015

     
The tech was honest about what was needed and didn't try to talk me into extra work!

12/24/2015

     
*****of Mr. Rooter plumbing came out to help resolve the leaking garbage disposal and leaking kitchen faucet, even though it was getting late. He was...

12/14/2015

     
Mr. Rooter performed at our office after a local plumbing Company could not. The tech. was knowledgeable and courteous. He removed the clog in the sewer line...

12/12/2015

     
Mr. Rooter exceeds quality, service, and customer relationship. I experienced flooding at my home, in a newly finished basement during the fall rains here in...

12/09/2015

     
Mr. Rooter was fast and professional. Will only use Mr. Rooter from now on!

12/01/2015

     
*** did a great job. He was prompt, courteous, and professional. He told me each step he would be taking. He cleaned everything after he was sone.

11/30/2015

     
*** from Mr. Rooter was prompt, courteous, and professional. He explained what he planned to do and also a backup plan. He gave me the cost of the work...

11/25/2015

     
Technician, Mr. **** ******** was efficient, knowledgeable and courteous. I noted that he covered his footwear before entering our unit and cleaned the...

11/23/2015

     
Very happy with the work they did - solved my problem with a clogged sink which I had tried to clear in my own amateur way, but to no avail. *** was on the...

11/22/2015

     
Thank you! Repaired my problems Yay!

11/17/2015

     
Job: replacement of old water heater. Negatives - Job ended taking more than twice the amount of time estimated, due to different factors (technician needed...

11/10/2015

     
A job well done and explained everything to me. Just felt price is expensive.

10/30/2015

     
*** from Mr Rooter helped me with dripping faucets and was very good at letting me know what he was doing. Also helped me to understand about my current...

10/15/2015

     
Very professional, efficient use of time spent on the repair, great customer service, and arrived on time. Will definitely keep using them when need arises.

10/12/2015

     
Excellent service! Couldn't be better. On time, very professional, got the job done quickly. Very pleasant fellow.

10/02/2015

     
No further comments

08/21/2015

     
Response time was good. Efficient work.

07/13/2015

     
A job well done and he explained everything he was doing and what steps he needed to do to get rid of the clogged drain.

06/25/2015

     
Work quality was good, but did not show until day after scheduled. Plumber pleasant and efficient, reps @ office eager to help and did a good job also.

06/25/2015

     
He did a good job and communicated well.

06/15/2015

     
Very professional, informative, detailed in their work and got to the problem without nickel and diming me like other plumbing companies.

04/15/2015

     
Scott was very professional, informative, came out the eve before Easter to take care of the problem, we had a flushing toilet for Easter!

03/31/2015

     
Steve was very friendly and professional. He did a fine job cleaning out our clogged drains.We would certainly call them again if we ever need their service....

03/27/2015

     
Very timely, job was well done and all was cleaned up very well.

03/20/2015

     
The service was good and the gentleman was very professional and diligent. It was expensive!!

01/23/2015

     
Called back right away and did a great job!

12/14/2014

     
Quick and efficient.

12/09/2014

     
Quality of work and customer service was very good. It was expensive to replace the water heater but in the ballpark with what others have paid. Overall...

11/03/2014

     
very efficient follow up customer service.

06/30/2014

     
.

06/20/2014

     
He was quick and fast and had my toilet unclog in 5 minutes and the price was reasonable.

04/20/2014

     
Great work done to stop further damage and repair water tank.

02/12/2014

     
Thank you **** for a prompt and very friendly proffessionalism. Your staff is also very friendly, with this type of service you make me want to tell all my...

01/16/2014

     
My tecnician was on time, very clean and extremely thorough in his work. He explained my options for fixing the problem and was able to find the reason why...

01/05/2014

     
Good service.

11/28/2013

     

11/12/2013

     
They Were Very Knowledgeable About Their Work AnD Professiona People. Every Question I Asked Was Answered Quickly. Well Groomed And Polite.

09/03/2013

     
No comment

08/15/2013

     
Really quick. Prompt response. Arrived on time. Delivered as promised.

08/01/2013

     
He was very helpful, very nice & respectful.

06/20/2013

     
Called me within 5 minutes of my receiving the email from Home Advisor, scheduled a technician to come right away who arrived within the hour, found and...

06/11/2013

     
satisfied with the service

03/24/2013

     
These guys were prompt, kept me able to flush during project and had a good solution for replacing my side sewer other than digging up my basement, stairs...

02/12/2013

     
did excellent job - satisfied with service

01/08/2013

     
Service was done great, staff I friendly over the phone, show up on time. Price is on the high side. I will use them again.

06/30/2012

     
Arrived at time given me, addressed and completed all plumbing issues, was clean and thorough and very friendly. Mike answered all my questions and said if I...

06/25/2012

     
Called back right away and did a great job - Thanks!

05/23/2012

     
He was prompt to come out. They gave me an excellent service. They wore booties over their shoes so they didn't track anything on my floors. They were very...

05/08/2012

     
Mr Rooter has a very high rate for work that they don't explain to you until they look at the project. It is at least double what I would expect from other...

03/02/2012

     
Thank you.

02/29/2012

     
Came out right away after I had no hot water. Very pleased with the work and I will be using them for other work.

01/24/2012

     
did excellent job very professioanl - price was very high -

12/21/2011

     
.

11/03/2011

     
The technician gave us excellent advice on basic maintenance of water heater, explained what all switches are etc. We took a free estimate for now and will...

10/20/2011

     
Got an appt the next day. Mike, the technician was very polite. He spent about 2 hours trying to help me. He was going to check my septic tank but he...

09/16/2011

     
Paul was our plumber and I can't thank him enough for his professionalism and his ability to repair our plumbing issue in a very timely manor on a holiday....

08/29/2011

     
Very helpful, informative and timely. Very efficient.

08/15/2011

     
They did an excellent job. Very honest.

02/22/2011

     
They were great. They responded quickly, set up an appointment with me and were on time. The work was done well and I would recommend them to others.

12/04/2010

     
The technician arrived quickly, was very courteous and professional. He wore boot covers to protect our carpet, which I really appreciated. I was very...

09/22/2010

     
He got right down to business. He was friendly polite, and knowledgeable. He did the work steadily and efficiently. We had a good experience. The Mooreheads

09/22/2010

     
I would use this service again. The plumber was GREAT. We had a shower leak and it was a simple fix. He did not "scam" us on the price of the repair, and was...

07/22/2010

     
Quick response time and repair. Very knowlegeable and polite.

04/08/2010

     
We cannot express our total satisfaction with the Mr Rooter Service Professional Richard Davis. He is definitely deserves the title "Professional". He did a...

02/07/2010

     
List pricing is high but can be negotiated. Service was very good.

02/05/2010

     
I had a leak as a result of a frozen pipe in the wall of my garage. I was VERY pleased with both the service and price of the repair. The plumber found the...

10/31/2009

     
Very prompt service -- returned call at 7 a.m. Very customer service oriented -- received calls to approve the job and afterwards. Did the plumbing work...

10/08/2009

     
They did a great!

08/27/2007

     
Technician was SO nice and courteous and very helpful and consciences

02/13/2007

     
A bid was provided and suggested what's next to correct my water sipping in from outside. Mr. Rooter was professional and helpful.

02/06/2007

     
Absolutely professional and honest. Competitive pricing and no hidden fees. Highly recommended.

11/17/2006

     

11/13/2006

     

10/25/2006

     

10/07/2006

     
Great work. Very thorough on describing the work that needed to be done.

09/20/2006

     
I felt they were very trustworthy and up front about all the info I needed. The job was difficult, but they stuck with it until it was finished to my...

08/31/2006

     
I am very happy with Mr.Rooter Plumbing. They are very good, efficient, they gave me a similar price with others but I like the way they see all the details...

07/13/2006

     
They were great.

05/28/2006

     
Did an excellent job for us replacing water heater. Would defiantly call for any future projects or repairs.

05/14/2006

     
Plumber showed up within time frame stated, game me a quick estimate, and finished the job within an hour. He even had the parts needed to finish the job...

05/10/2006

     
He was very professional and friendly but in the end it was more money than I wanted to spend.

05/05/2006

     

01/24/2006

     

12/22/2005

     

11/07/2005

     
The guy Mr. Rooter sent out was one of the best I've seen. Not only did he know his business, he was curtious, and easy to work with. Steve N. (#568) I...

10/24/2005

     

10/06/2005

     

10/05/2005

     
Dan was really great. Personable and professional.

07/22/2005

     

11/01/2004

     

10/08/2004

     
The service was great very helpful in communicating what the problem was and how to prevent future ones. I was very happy with the service that came from Mr....

10/05/2004

     
He did a great job and he took time to explain what he was doing and why he was doing it. I was impressed.

09/20/2004

     
Everything was great, repairman very good, but price too high for me. $150 is more reasonable.

09/13/2004

     
Everything went smoothly.

08/11/2004

     
Did an excellent job, showed up exactly when promised.

07/22/2004

     
They did a great job and were extremely timely and we will use them again.

07/15/2004

     
It would be nice to know upfront that the estimate visit would cost $150. however, their service was very responsive and they fixed the problem right away.

07/13/2004

     
I'm a little concerned since the part that was replaced was one that he configured. This means I only have a 90 day warranty since he didn't carry the...

05/11/2004

     
Mr. Rooter Plumbing came to the house within 24 hours of the call to estimate the job. The job was initiated and completed satisfactorily within 24 hours...

03/03/2004

     
Solved my problem in a timely fashion for a good price.

12/07/2003

     

11/17/2003

     

11/06/2003

     
Rob and his partner, Eric, did an excellent job, dealing with the proplems encountered. Both men were very helpful and careful to explain requirements, costs...

10/06/2003

     

09/30/2003

     

08/07/2003

     
the plumber installed a gasket upside down. he coordinated with my tenant to fix quickly.

07/25/2003

     
Don was a great professional and very polite and personable. Mr Router was very prompt in contacting me and gave me an estmate on the spot. They knew what...

04/22/2003

     
This was a fairly large, complex job that Mr. Rooter did very professionally and well. We added 4 new hot water tanks to a triplex, installed a new main...

04/21/2003

     

04/06/2003

     

03/10/2003

     
Would of liked to understand a better breakdown of the bid.
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